if your ads are not generated after launching the campaign could be for these reasons:

The preview is not showing up any ad in Leaf Grow. In this case, delete the campaign immediately and try to launch it again. To make sure that this doesn't happen, from "the Content" section the user will have to wait for the video to upload and be visible on the preview before clicking the “next” button.

The preview window is not displaying the same amount of ads as the ads calculator.

If you've been having any of the mentioned issues, please contact our customer success team through Crisp's chat.
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